Installation diagnostics
Check the foundations behind your contact center: PHP, application paths, database access and Asterisk connectivity. Read clear results from one administrative workspace.
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One readable result list
See OK, warning and error states, a summary and the time of the check. Each result pairs the affected component with a practical explanation.
Runtime and storage checks
Inspect required PHP capabilities, configuration access, application paths and recording-directory readability under the web process permissions.
When a configuration needs attention, a structured check is a better starting point than guesswork. Diagnostics uses your saved settings to show what is available, what needs review and what needs correction, without changing files, data or permissions.
Put it to work
See OK, warning and error states, a summary and the time of the check. Each result pairs the affected component with a practical explanation.
Inspect required PHP capabilities, configuration access, application paths and recording-directory readability under the web process permissions.
Check database access, source and application tables, the global scheduler, import events and procedures. Distinguish availability from the success of every scheduled execution.
Test AMI connectivity using the saved configuration, so the administrative view can identify connection or authentication issues alongside the rest of the installation.
Access terminal commands for a permission dry run and an explicit maintenance repair. The administrator reviews the plan; the browser does not run privileged commands.
What you can do
One readable result list
See OK, warning and error states, a summary and the time of the check. Each result pairs the affected component with a practical explanation.
Runtime and storage checks
Inspect required PHP capabilities, configuration access, application paths and recording-directory readability under the web process permissions.
Database and import foundations
Check database access, source and application tables, the global scheduler, import events and procedures. Distinguish availability from the success of every scheduled execution.
Asterisk connection checks
Test AMI connectivity using the saved configuration, so the administrative view can identify connection or authentication issues alongside the rest of the installation.
Permission repair guidance
Access terminal commands for a permission dry run and an explicit maintenance repair. The administrator reviews the plan; the browser does not run privileged commands.
Read the detail with confidence
What does this view measure?
Diagnostics is a read-only snapshot under web PHP permissions. It does not verify a different cron user's permissions or guarantee every scheduled job completed successfully.