Obelisk
€590
one-off · one PBX
- Unlimited operators and queues
- 6 months of updates included
- €79 / 6 additional months, by choice
- Gemini usage and personal support charged separately
Temporary alternative: €249 for 12 months.
Terms and pricing ↗Contact centre · Asterisk & FreePBXGrow your team.
Grow your team.
The licence price stays the same.
Obelisk includes unlimited agents and queues on the authorised PBX. A perpetual licence from €590, with optional updates and tools for operations, analysis and planning in the same platform.
Obelisk, QueueMetrics, Asternic and Astervis: four offerings, with different strengths and models.
- Official sources
- Original currencies
- Checked: 8 October 2026
01 · Pricing models
The price list, in context.
Named editions, explicit licence units and renewals distinguished from updates. Each offering has a different scope.
QueueMetrics
CHF 750
per year
- Licence based on distinct agents
- Support and updates included
- Four-year offer: −50%
Cloud also available: CHF 8 / agent / month, minimum 5. [10]
Terms and pricing ↗Asternic
US$500
one-off · one server
- Unlimited agents and queues
- 1 year of support and updates
- Optional maintenance: US$100 / year
A free Lite edition is also available, with more basic features.
Terms and pricing ↗Astervis
US$119
per month
- Unlimited agents
- 3,000 transcription minutes
- 500 AI requests in the plan
Professional US$449/month; Business US$1,199/month.
Terms and pricing ↗Amounts are in the listed currencies, without conversion. Obelisk excludes VAT; taxes and checkout totals for other suppliers must be checked. Included support and AI allowances can differ. Astervis Enterprise requires a quote; QueueMetrics prices and terms beyond the tiers shown here need confirmation.
02 · The value of ObeliskFrom the call to the decision.
From the call to the decision.
In the same platform.
Operations, reporting and BI tools share your PBX context. The modules described are part of Obelisk; Gemini usage and personal services have separate costs. [1] [2]
Act now
Dashboard, Wallboard and Monitor to follow calls and take action.
Understand what happened
Reports, call journeys and recordings connect the number to the conversation.
Prepare the next step
Forecasts and staffing scenarios; AI Manager and quality insights when you enable AI.
A purchase that lasts.
€590 for a perpetual licence for one PBX. Keep using authorised versions even without purchasing further updates.
More agents and queues, the same price.
Add people and queues without moving to a higher commercial tier. Size the infrastructure for the actual workload.
Update when it suits you. No back payments.
The first six months are included. Then choose €79 packages for six months: no automatic renewal and no charges for periods without coverage.
Analysis and planning already work without AI.
Supervision, reports, workload analysis and forecasts run locally. You can use these features without configuring Gemini.
AI follows your choices.
Enable recording analysis and AI Manager when you need them, using your Gemini account. Licence, provider usage and support remain separate costs.
03 · Feature comparisonRead the differences.
Read the differences.
Including those in others’ favour.
“To verify” means the sources consulted did not clarify a point. It does not mean a feature is absent.
| What we compare | ObeliskPerpetual · one PBX | QueueMetricsOn-premise; Live where stated | AsternicCall Center Stats PRO | AstervisFeatures depend on the plan |
|---|---|---|---|---|
| Licensing, growth and continuity | ||||
| Purchase model | Perpetual for one PBX. A temporary licence is also available. [1] | Time-limited, by monitored agents and PBX. [5] | Perpetual PRO for one server / PBX instance. [12] | Monthly subscription. PBX scope needs confirmation. [17] |
| Agents | ∞ Unlimited agents in the licence. No per-agent price on the authorised PBX. [1] | Licensed by distinct agents, including different shifts; unlimited supervisors. [4] [5] | Unlimited agents. [11] | Unlimited agents in all published plans. [17] |
| Queues | ∞ Unlimited queues in the licence. Actual capacity depends on the infrastructure. [1] | Unlimited queues supported. The licence is sized by agents, PBX and term. [25] [4] [5] | Unlimited queues. [11] | The sources consulted do not clarify a queue limit. [17] |
| If you do not renew | The perpetual licence continues on authorised versions. You choose when to update. [1] | The licence must be renewed at expiry to use the application. [5] | You keep using the licensed version. [12] | Expiry and cancellation terms need confirmation. |
| Updates and support | 6 months of updates, then optional packages. Personal support is separate. [1] | Support and updates during the licence term. [4] | First year of support and updates, then optional maintenance. [12] | Support varies by plan. [17] |
| Installation | On your infrastructure, for Asterisk / FreePBX. [2] | On-premise or managed QueueMetrics Live. [4] [6] | Local installation for Asterisk. [13] | Installed locally on the PBX; AI uses an external service. [18] |
| From real time to decisions | ||||
| Live operations | Dashboard, Wallboard, Videowall, Monitor, Status and operational actions. [2] | Real-time views, wallboard, queue actions and supervision. [6] [23] | Live queues and agents, alerts, listening and coaching. [22] | Live dashboards for queues, agents and trunks. [20] |
| Reports and investigation | Answered, missed and outbound calls, call journeys and workload. [2] | Configurable reports, filters and exports. [8] | Report Designer, formulas, drill-down, exports and REST API. [13] | CDR history, filters and Excel export. [18] [19] |
| Beyond queues | Internal/external, inbound/outbound call monitoring, devices and extension status. [2] | Suite with agent desktop and WebRTC softphone. Integration APIs. [6] [24] | CC Stats focuses on queues. CDR Reports and FOP2 are separate products. [21] [15] [16] | General CDR, CRM; omnichannel in the relevant plans. [18] [20] |
| BI and planning | Workload analysis, forecasts and staffing scenarios within the platform, even without Gemini. [1] [2] | Documented analysis and APIs; an equivalent forecasting/staffing module has not been verified. [8] [24] | Customisable analysis. Equivalent forecasting/staffing tools need verification. [13] | Analytics and dashboards. Equivalent forecasting/staffing tools need verification. [18] |
| Recordings and quality | Playback and archive; with AI: transcription, summaries, quality and conversation signals. [3] | Recordings and QA with custom questionnaires and scores. [9] | Playback; documented transcription and summary plugins. [13] [14] | Transcripts, summaries, sentiment and QA rubrics. [19] [20] |
| How AI fits in | Optional, with your own Gemini API keys. Provider usage is separate from the licence. [1] [3] | Loway MCP connects external assistants to reports and real-time data; the first release has no additional licence fee. [7] | Deepgram, Whisper and Summarize plugins; inclusion and pricing need confirmation. [14] | Optional in operation; current plans include AI allowances, using external Gemini. [17] [18] |
Supervision depends on permissions and PBX integration. BI means the analysis and planning tools described here; matching names do not automatically make products or metrics equivalent.
04 · Cost over timeChange the scenario.
Change the scenario.
See how the licence changes.
A list-price simulation for a production environment. Currencies remain separate: these amounts are not a total-cost ranking.
Obelisk perpetual
∞ agents∞ queues
€590Perpetual licence · no additional updates.
QueueMetrics
Confirm pricing with LowayThe scope and price of a licence without a preset agent count need verification. Unlimited queues are supported.
Asternic PRO
US$500Perpetual licence · no additional maintenance.
Astervis
US$5,712Starter · 48 months at current rates.
Scenario: unlimited agents, 4 years. QueueMetrics: no amount estimated for this scenario. No optional updates added to perpetual licences.
“Unlimited” describes the licence scope, not infinite server capacity. Obelisk and Asternic PRO include unlimited agents and queues; Astervis keeps agents unlimited with the AI allowances of the chosen plan.
Perpetual licences retain usage rights beyond the selected horizon; subscriptions cover the purchased period.
View formulas, inclusions and simulation limits
- Obelisk: €590 plus optional €79 packages every 6 months after the first 6 included. With continuous coverage: €669 for one year, €1,143 for four. [1]
- QueueMetrics: the annual list price is used for tiers from 10 to 100 agents, with the advertised −50% over 4 years. For “Unlimited”, pricing and scope must be confirmed with Loway: no extrapolation from published tiers. The licence includes support and updates; queues are unlimited. [4] [5] [25]
- Asternic PRO: US$500; if selected, US$100 maintenance for each year after the first, including support and updates. [11] [12]
- Astervis: monthly plan rate × months. Plan AI allowances are included; PBX scope and extras need confirmation. [17]
Projection at the consulted list prices, without hypothetical future increases. Excludes taxes, hardware/hosting, installation, extra support, plugins and AI usage outside the plan. Offerings differ in features and services: the total is neither a TCO nor a quote. No exchange rate is applied between EUR, CHF and USD.
05 · When to consider alternativesEvery product has good reasons
Every product has good reasons
to be on your shortlist.
Managed cloud and agent tools.
Consider it if you want a choice between local installation and a managed service, with an agent desktop, WebRTC softphone and structured QA. [6] [9] [10]
Configurable queue reporting.
Report Designer, formulas and APIs are strengths, alongside a perpetual per-server licence. Lite offers a free starting point for essential needs. [13] [21]
AI, quality and integrations.
QA rubrics, dashboards and CRM are part of the offering; higher plans add omnichannel and AI automation. Check which plan fits your process. [19] [20]
Cost control in ObeliskThree decisions.
Three decisions.
An investment you can understand.
The licence covers the platform. Updates follow your pace. AI follows the analyses you enable and usage on your Gemini account. You can measure these costs separately. [1] [3]
Your model, recording volume and duration affect usage. Batch and size controls help manage workload; they are not an automatic monetary spending cap.
Licence
€590 once for the authorised PBX.
Updates
First 6 months included, then €79 for each chosen six-month period.
AI and services
Gemini charged by usage; support and installation on request.
Method and sources
A comparison you can verify.
Official sources consulted on 8 October 2026. Competitor features are documented vendor statements, not results of a shared benchmark.
Specific editions. Obelisk perpetual, QueueMetrics on-premise, Asternic Call Center Stats PRO and Astervis plans. Cloud, Lite and separate products are identified where relevant.
Visible gaps. Plugin prices, some offering limits and unpublished terms still need confirmation. We do not infer a missing feature from a silent marketing page.
Clear conditions. Compare support, term, deployment and AI allowances too. Prices and conditions can change: check the offer before purchasing.
QueueMetrics
Asternic
A choice to try in your own workDiscover how much context
Discover how much context
you can bring together in Obelisk.
Operations, reports, analysis and planning, with the freedom to choose when to add AI.
Editorial comparison by Obelisk. Product names belong to their respective owners.